Safety First - Product recall

Call for Inspection

Brand: Teufelberger
Product name: treeMOTION Pro & treeMOTION Essential
Article reference:

• 7350316

• 7350316A

• 7350317

• 7350318

• 7350319

• 7350320

• 7350321

Production period: between 05/2022 and 10/2024

Proper maintenance, including frequent rinsing with clean drinking water and avoiding direct contact with other metals such as steel, is important and can reduce the likelihood of corrosion and rope and/or webbing abrasion.

With respect to a small number of treeMOTION Essential/Pro products with the following article numbers 7350316, 7350316A, 7350317, 7350318, 7350319, 7350320, 7350321, Teufelberger has received reports of corrosion of aluminum hardware at increased levels. Harnesses with a production dates between 05/2022 and 10/2024 are affected. Almost all of those cases have been reported from coastal regions, humid and hot climate zones. The article number and production date of your harness can be found on the product label.

How to do it:

1. Immediately retire your harness if you notice corrosion on the hardware

2. Take a photo of the harness, the corroded parts and of the label with serial number

3. Go to our online contact form https://treemotion-callforinspection.paperform.co/

4. Follow the instructions on the site and fill in the form

Here you find the full documentation: Call_For_Inspection_treeMOTION.pdf
Here you find the frequently asked questions (FAQ) for download: FAQs_Call_for_Inspection.pdf

DMM product Safety Notice

Stop using Teufelberger flipLINE 12,5mm swivel®

Brand: Teufelberger
Product name: flipLINE 12,5mm swivel®
Length: all
Article reference:

• 7350104 till 7350109

• C4259-16-00006 till C4259-16-00016

Date of production:all
Serial number:all
Reason:The component DMM SW440 Focus Swivel D under certain circumstances may allow the swivelassembly to unscrew and subsequently part.

Actions taken

As a measure of precaution, we decided to immediately inform our customers to stop using flipLINE12,5mm swivel®.

What to do?

1. Stop using flipLINE 12,5mm swivel

2. Retire flipLINE 12,5mm swivel® with DMM SW440 Focus Swivel D from use! Mark clearly andunambiguously as “not for use”!

3. Unscrew the DMM SW440 Focus Swivel D

4. Fill in the recall online claim form here : https://flipline-dmm-swivel-recall.paperform.co/

5. Our team will get back to you within 3 weeks maximum after having receive your officialclaim.

Stop using Braided Safety Blue® with slaice®, Arbor Elite with slaice® and pottsblitz with slaice®, CEclimb 12 with slaice®!

Teufelberger was informed of an incident where one slaice on a Braided Safety Blue opened while the rope was in use. Nobody was harmed.

As a measure of precaution we decided to immediately inform our customers to stop using Braided Safety Blue® with slaice®, Arbor Elite with slaice®, pottsblitz with slaice® and CEclimb 12 with slaice®.

What to do?

1. Retire slaice® from use! Mark clearly and unambiguously as “not for use”!

2. Cut off the slaice by 50 cm minimum

3. You may continue using your rope with a figure-8-knot instead. Mind the course of the load bearing rope section (see PDF). Deviating knot design considerably reduce the breaking load. You are not allowed to make any other termination!

4. If possible in the intended application, label the rope end with the following information that you will find on the existing label:
   - Type A, diameter in mm, number of the standard (EN 1891) year of manufacture (at least the last two digits), manufacturer, batch no.

5. If usage with figure-8-knot is not possible we offer the following two options:
   - Receive a voucher, go to your dealer and choose a Teufelberger product.
   - Receive an exact replacement depending on availability. This can take up to 12 months.

How to do it:

If you have any doubts or questions contact us by safetyfirst@teufelberger.com.

1. Cut off the slaice® including the label

2. Take a photo of the slaice® that you have cut off and of the label with serial number.

3. Go to our online claim form ...

4. Follow the instructions on the site and fill in the form

The following products are not affected by this product recall and are safe to use:

• Tachyon with slaice®

• drenaLINE with slaice®

• CEclimb 11 (with Tachyon 11.5 with slaice®)

• All other Teufelberger ropes including Braided Safety Blue and Arbor Elite without end termination

• All other Teufelberger ropes including Braided Safety Blue and Arbor Elite with any end termination except slaice®

We are fully aware of the inconvenience caused by this issue. Please accept our apologies and know we take this issue very seriously. The safety of our users is Teufelbergers first priority. Thank you for your continued trust.

Here you find the full documentation. >> Safety Notice